* On 3-7 Working Days


* 0% Finance Available

* Minimal Purchase Price £500

20 Year Guarantee

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FAQs IconDelivery - FAQs

  1. What is the standard delivery time?

    We aim to dispatch all orders as quickly as possible but sometimes due to stock levels or other unforeseen reasons, delays can occur.

    Our website displays real time stock information for each product on our website along with future replenishment dates on items currently not in stock.

    You can keep up to date with the progress of your order via track your order.

    We strongly advise that you do not book plumbers until your goods have arrived

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  2. Do you offer an installation service?
    Unfortunately, we do not offer an installation service. We recommend booking a professional to install purchased goods.
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  3. My order arrived but I was not available, what should I do now?
    We always recommend you try to ensure someone is available at the property to accept delivery. Larger pallet couriers will contact you on the day to let you know a rough time for delivery, due to the size and cost, a signature is always required. If these
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  4. My order has not arrived yet, what should I do?
    If you have received an incorrect item, please let us know within 48 hours using the Contact Us form, or by emailing and somebody will look into it and contact you as soon as possible. We aim to resolve these issues within 48 hours.
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