Deliveries are done in our own vans, by our own staff. We typically deliver within 2 – 4 days of order being placed. However, if you live in a remote location delivery may take longer, up-to maximum of 7 days.
Once your order is placed, our office will call you to confirm the exact delivery date and time. On the day of delivery our delivery driver will call you 1 hour prior to delivery and confirm he is on route.
Our payment options include all major credit cards, as well as Paypal.
For any product-specific questions that cannot be answered by the product dimensions and further information, please fill out our contact form.
If goods are unwanted or you are wanting to exchange goods but they are still in a re-sellable condition, you have 14 days from receipt of your goods to send these items back to us for a refund
All goods must be unused and in original packaging upon return. We cannot refund any goods that have been damaged whilst in your possession. Please be aware that it is your responsibility to arrange the shipping on unwanted items. We are not responsible for any return costs on unwanted goods.
Deliveries are done in our own vans, by our own staff. We typically deliver within 2 – 4 days of order being placed. However, if you live in a remote location delivery may take longer, up-to maximum of 7 days.
Once your order is placed, our office will call you to confirm the exact delivery date and time. On the day of delivery our delivery driver will call you 1 hour prior to delivery and confirm he is on route.
Our payment options include all major credit cards, as well as Paypal.
For any product-specific questions that cannot be answered by the product dimensions and further information, please fill out our contact form.
If goods are unwanted or you are wanting to exchange goods but they are still in a re-sellable condition, you have 14 days from receipt of your goods to send these items back to us for a refund
All goods must be unused and in original packaging upon return. We cannot refund any goods that have been damaged whilst in your possession. Please be aware that it is your responsibility to arrange the shipping on unwanted items. We are not responsible for any return costs on unwanted goods.
LATEST QUESTIONS
If you have received an item that is faulty, you have 48 hours from receipt of your goods to notify us of the fault via email sales@chelseasupplies.com or phone call 0330 995 1988 along side your order reference No. All goods must be unused and in original packaging upon return. we cannot refund or exchange any goods that have been damaged whilst in your possession.
Call our office on 0330 995 1988 and let us know when you need the radiators, and we will try our best to accommodate. Our vans are up and down the country on a daily basis so in most instance something is always possible.
Once your order is placed, our office will call you to confirm exact delivery date and time. On the day of delivery our delivery driver will call you 1 hour prior to delivery and confirm he is on route.
We will attempt to accommodate all requests, but we cannot guarantee all specific requests will be fulfilled. We typically to delivery to around 20 customers on each delivery run, so we have to calculate the most economical route.
Yes, you can but you will need to call our office on 0330 995 1988 to agree the same with us.
Our warehouse address is:
Chelsea Supplies
Fairfield St
Bradford
BD4 9QP
DELIVERY
We will attempt to accommodate all requests, but we cannot guarantee all specific requests will be fulfilled. We typically to delivery to around 20 customers on each delivery run, so we have to calculate the most economical route.
Once your order is placed, our office will call you to confirm exact delivery date and time. On the day of delivery our delivery driver will call you 1 hour prior to delivery and confirm he is on route.
We aim to keep our delivery pricing simple, fair, and transparent. Your delivery fee is calculated based on the total value of your order, ensuring you never pay more than necessary. Please see the full breakdown below:
Orders Below £100.00
A £9.95 delivery fee applies to all orders with a value under £100.00.
This tier is designed to help cover the basic handling, packaging, and transport costs associated with smaller orders.
Orders Between £100.00 and £700.00
A £14.95 delivery fee applies to all orders from £100.00 up to £700.00.
Larger orders require additional handling, preparation, and delivery logistics. This mid-range delivery fee ensures your items are securely packaged and transported.
Orders Over £700.00 – Free Delivery
We offer FREE Delivery on all orders over £700.00.
This is our way of giving extra value to customers placing larger orders. Once your basket exceeds £700.00, all delivery costs are waived, meaning you receive premium shipping at no additional cost.
Call our office on 0330 995 1988 and let us know when you need the radiators, and we will try our best to accommodate. Our vans are up and down the country on a daily basis so in most instance something is always possible.
Deliveries are done in our own vans, by our own staff. We typically deliver within 2 – 4 days of order being placed. However, if you live in a remote location delivery may take longer, up-to maximum of 7 days.
Once your order is placed, our office will call you to confirm the exact delivery date and time. On the day of delivery our delivery driver will call you 1 hour prior to delivery and confirm he is on route.
PAYMENT
PRODUCT
For any product-specific questions that cannot be answered by the product dimensions and further information, please fill out our contact form.
RETURN
If goods are unwanted or you are wanting to exchange goods but they are still in a re-sellable condition, you have 14 days from receipt of your goods to send these items back to us for a refund
All goods must be unused and in original packaging upon return. We cannot refund any goods that have been damaged whilst in your possession. Please be aware that it is your responsibility to arrange the shipping on unwanted items. We are not responsible for any return costs on unwanted goods.
PROMOTION
COLLECTION
Yes, you can but you will need to call our office on 0330 995 1988 to agree the same with us.
Our warehouse address is:
Chelsea Supplies
Fairfield St
Bradford
BD4 9QP
FAULTY ITEMS
If you have received an item that is faulty, you have 48 hours from receipt of your goods to notify us of the fault via email sales@chelseasupplies.com or phone call 0330 995 1988 along side your order reference No. All goods must be unused and in original packaging upon return. we cannot refund or exchange any goods that have been damaged whilst in your possession.
WARRANTY
If your product is found to have a defect within the warranty period, the Company will, at its sole discretion:
- Repair the defective product, or
- Replace the product.
This is the only remedy available under the warranty. The Company is not responsible for any additional expenses or repairs outside the product itself.
The warranty does not cover:
- Products shipped outside the UK mainland, EU, NI, Ireland, and the rest of the world.
- Damage caused by accident, misuse, abuse, fire, liquid contact, earthquake, or other external causes.
- Damage caused by operating the product outside the Company’s published guidelines.
- Normal wear and tear or aging-related defects.
- Any damage caused by the product that results in an emergency call-out of a professional.
To file a warranty claim, follow these steps:
- Notify the Company in writing within 14 days of discovering the defect. Your claim should specify the nature of the defect.
- Return the defective product to the Company at your own cost for inspection.
The Company’s total liability, whether for breach of contract, negligence, or otherwise, shall not exceed the original purchase price of the product. The Company is not liable for:
- Loss of use or business interruption.
- Indirect, special, incidental, or consequential damages.